Terms and Conditions

1.1 – These Terms and conditions (“T&Cs”) incorporate any vendors’ and/or agents’ terms or rules, which you can get from the official ticket agent. Your possession of a ticket constitutes your acceptance of these T&Cs.

1.2 – “SIF”, “Us”, “We”, “Our” means Summer Isles Festival CIC and/or its representatives, employees and sub-contractors.

1.3 – We reserve the right to implement restrictions/conditions before and during the Event to ensure it is safe. You must comply with any and all instructions given to you by Event staff and stewards, and you may be evicted without a refund if you fail to comply.

1.4 – We reserve the right to refuse admission or to remove any person from the site, without refund, for reasons of public safety. (Including for crowd surfing or moshing, or failure to comply with any measures put in place to combat the spread of Covid-19), any unacceptable behaviour likely to cause damage, nuisance or injury, or for any breach of these T&Cs.

1.5 – Tickets are for the Event and any billed Artists and attractions may be subject to change.

1.6 – No trading or promotional activity is allowed within the site without, Our prior written consent. Goods using unauthorised logos must be surrendered to Event staff.

1.7 – By entering the festival site, you give your express consent to your actual/simulated likeness to be included for no fee within any audio or visual recording to be used in any media for any purpose at any time, including CCTV, filming by the police or security staff and/or for marketing.

1.8 – These T&Cs are subject to change from time to time in our sole discretion and We will notify you by posting the amended T&CS to the Event website.

1.9 – We shall have no liability for any loss, injury, illness or damage to any person or property sustained at the Event howsoever caused (including by Us and Our agents) in any circumstances unless caused as a direct result of Our negligence and that which cannot by law be excluded or limited. Any personal property brought to the Event is at your own risk.

1.10 – These T&Cs are governed by Scottish/UK Law and any dispute arising out of or in connection with these T&Cs shall be subject to the exclusive jurisdiction of the Scottish courts.

1.11 – Summer Isles Festival is a fully indoor event. However, ticket holders should come prepared for all weathers.

1.12 – Coigach is a beautiful and fragile environment. Please use the recycling bins provided. Remember your £5 zero waste deposit.

1.13 – Most of Coigach is rough wilderness. We thoroughly recommend you stay for longer. However, please take care on uneven ground. The roads surrounding the festival site have cattle grids so please be vigilant and avoid these where possible.

1.14 – Aggressive or anti-social behaviour will be met with a zero-tolerance policy and immediate ejection.

1.15 – Admission will not be allowed to persons presenting a ticket that has already been scanned or to persons whose tickets have been lost or stolen; keep tickets safe – treat them like cash.

1.16 – ILLEGAL SUBSTANCES, ALCOHOL & ANTI-SOCIAL BEHAVIOUR –

This event has a zero tolerance towards illegal substances, underage drinking and anti-social behaviour. Anyone found with illegal substances, behaving in an anti-social manner or under the influence of alcohol under the age of 18 will be ejected from the festival site and reported to the police. This event encourages sensible drinking.

2.1 – Summer Isles Festival CIC has a no refund policy.

2.2 – tickets are non-refundable unless the event is completely cancelled in which case only the face value of the ticket will be refunded. Tickets are for the festival and not for one specific artist. The promoter will use their best endeavours to present the line-up as advertised, but the line-up of artists cannot be guaranteed. Should one or more artists cancel, the festival will go ahead as normal.

Refunds will not be given in these circumstances.

Tickets are issued subject to a licence being granted by the local authority.

2.3 – Summer Isles Festival CIC reserves the right to refuse admission to or to eject ticket-holders from the Event without a refund.

2.4 – Refunds are only considered if the Event is (i) cancelled in full and not rescheduled or (ii) materially altered which is a change (other than a rescheduling) which, in Our opinion, makes the Event materially different to the Event that ticket purchasers, taken generally, could reasonably expect. The following are not deemed to be ‘material alterations’: changes to the Event line-up; adverse weather conditions; changes to individual band members; curtailment of the Event where the majority of the Event is performed; and delays to starting a performance or the Event.

2.5 – Personal arrangements relating to the Event including, but not limited to, travel, subsistence and accommodation are at your own risk, and We shall not be liable for any losses incurred from personal arrangements or wasted expenditure beyond the ticket refund.

3.1 – All under 18’s must have their responsible adult with them. The adult must also have a ticket and be attending SIF. No Under 18’s will be permitted without a responsible adult. 1 adult can be responsible for a maximum of 3 under 18’s.

3.2 – We ask that all under 18’s write the phone number of their responsible adult on their wristband. In case they get lost or separated from their guardian.

3.3 – There is no family campsite. Camping is for over 18’s only.

3.4 – We do not accept any parental or supervisory duty of care or liability for any under 18s on site.

3.5 – ANY PERSONS UNDER 18 ATTEMPTING TO BRING ALCOHOL INTO THE FESTIVAL SITE WILL HAVE THIS CONFISCATED and will not be returned.

4.1 – Tickets must be produced and scanned in order for you to receive a wristband on first entry at a wristband exchange.

4.2 – No one else can collect your wristband on your behalf as only event staff can attach your wristband.

We have a Challenge 25 policy in place – If you are lucky enough to look under 25 you will be asked to prove that you are aged over 18 before entry will be permitted.

4.3 – There is strictly no readmission on a ticket.

4.4 – Only wristbands issued by the Event in exchange for a valid ticket are valid for entry. Tickets and wristbands from unauthorised sources may be rendered invalid and admission refused.

Do not buy tickets or goods from unlawful street traders/touts.

4.5 – Tickets and wristbands remain Our property until the Event closes and are a personal revocable licence which may be withdrawn and admission refused at any time.

4.6 – We will not issue duplicates for lost or stolen tickets or wristbands.

4.7 – Tickets cannot be used as part of any marketing, media or sales promotion, without Our prior written consent.

4.8 – If you have obtained your ticket in breach of these T&Cs and/or if you breach any of these T&Cs then your ticket shall be void, and all rights conferred on you or evidenced by such ticket shall be void.

If you seek to gain entry to the Event using a void ticket then we reserve the right to refuse you entry to or evict you from the Event and you may be liable for trespass. Void tickets are non-refundable.

4.9 – Wristbands are strictly non-transferable and will be invalid if removed, tampered with, transferred or resold. Wristbands must be worn at all times for the duration of the Event.

Ticket resale is not allowed except through the official ticket agent you purchased your ticket from in accordance with its resale platform terms and conditions.

4.10 – Entry Tickets do not include Campsite access.

Visitors are not permitted to the campsite.

You must have a campsite entry wristband to enter the campsite.

5.1 – Searching is a condition of entry and you may be searched anywhere on site at any time by security and detection dogs.

5.2 – Without liability to you, We shall be entitled to confiscate any item(s) which may reasonably be considered to be a weapon (or used as a weapon) or which may cause danger, offence or disruption to any other person.

5.3 – Any person suspected of carrying illegal items or carrying out illegal activity may be handed over to the Police, refused entry or evicted from the site without a refund.

6.1 – Banned from Event – NO glass is permitted on the festival site.

No glass is permitted within the campsite. Fire Lanterns, Gas canisters over 2.75kg, aerosols over 250ml, airhorns, fireworks, flares, glass, illegal substances, drugs, ‘legal highs’ – this includes Nitrous Oxide and associated equipment including balloons, unidentified substances, new psychoactive substances (NPS), illegal items, laser equipment/pens, megaphones, blowtorches, sky or ‘Chinese’ lanterns, petrol burners, sound systems, spray cans, tabards/high viz jackets, generators.

6.2 – Banned from Coigach Community Hall – Large bags (permitted at the discretion of the security manager), camping equipment, firewood, disposable barbeques, campsite stoves, audio recorders, umbrellas.

6.3 – Whilst we do allow food into Coigach Community Hall, we cannot allow any liquids, with the exception of babies bottles of milk. This will help us conform to our licensing conditions where we must ensure people don’t bring alcohol into the licensed arena. Tap Water will be available from a tap in the hall, you are welcome to bring your empty refillable bottle (no glass) into Coigach Community Hall to refill.

6.4 – No unauthorised vehicles are allowed on the festival site – including the campsite.

6.5 – Strictly no vehicles on the campsite.

6.6 – Only photographic equipment for personal and non-commercial use is permitted.

We may confiscate and/or destroy any unauthorised recordings or professional recording equipment.

6.7 – The use of drones (including toy drones) or similar is prohibited on or near the Event.

6.8 – No excessive amounts of food, cigarettes, and alcohol – only a reasonable amount for personal consumption is permitted.

6.9 – Items that are surrendered or confiscated will not be returned. Anyone resisting the surrender of banned items will face eviction.

6.10 – You are permitted to bring alcohol into the campsite as long as it is not in a glass container.

All glass will be confiscated at the main gate and we do not have the facility to store items.

6.11 – ANY PERSONS UNDER 18 ATTEMPTING TO BRING ALCOHOL INTO THE CAMPSITES WILL HAVE THIS CONFISCATED and will not be returned.

6.12 – You are welcome to bring blankets and folding camp chairs into the campsite, however we ask that you don’t block any access points and if an area becomes busy you may be asked by our security team to either move somewhere else or put them away.

7.1 – Fires and the burning of any materials is not permitted anywhere on the Event site.

7.2 – Smoking (including e-cigarettes and/or vaping) is not permitted in enclosed public spaces or buildings. Do not drop your butts anywhere in Coigach - they are a fire risk and toxic to the environment.

7.3 – Excessive exposure to loud music may cause damage to your hearing.

7.4 – Pyrotechnics, lasers, smoke machines, strobe lighting/special effects may take place during some performances.

7.5 – All those attending the Event do so at their own risk.

If any of these T&Cs are unclear please contact hello@summerislesfestival.org

8.1 Coigach is a rural crofting community, with livestock often present on the road. With this in mind, pets, including dogs, are not permitted anywhere on the festival site, including the campsite.

8.2 Guide Dogs are permitted on the whole site however their attendance must be confirmed with the festival prior to the event. Please read our information for access customers on our website for more details.

Summer Isles Festival CIC (SIF hereafter) collects a small amount of information from our ticket holders. Please read below to find out what we collect, why we keep it, what we do with it and where we securely keep it.

We collect information from you when you contact us through email or social media, come to our website and/or buy tickets from us. We use this information to assist us in planning our event, marketing and to help us communicate with our customers, as well as using the data to compile statistics which assists us in sponsorship, funding applications and much more.

As the organiser, SIF works with third parties such as artists, agents, venues, sponsors and ticketing agents (Event Partners hereafter) and may share your information with them in order to assist with the planning and marketing of the event.

WHAT INFORMATION DO WE HOLD ABOUT YOU AND HOW DO WE USE IT?

Your contact information:

We will hold contact information you provide to us (e.g. name, address, phone number, email, country of residence) when you purchase your tickets and/or participate in our competitions or promotions.

Information you post online:

For example, we hold information you post on our website or on a third-party social media site to which we have access (including reviews you post or surveys you complete). You understand that we and others (including our Event Partners) may use and re-publish any data you post online publicly, on our website or when using apps or social media tools.

In relation to emails we send you, we may collect information on how you respond to such emails, for example, the number of times the email is opened or the links in them are clicked.

WHAT IF YOU DON’T WANT US TO USE YOUR INFORMATION?

You can opt out at any time by clicking on the unsubscribe link at the bottom of any emails from us or by contacting us at hello@summerislesfestival.org

If you choose to unsubscribe you understand that by opting out it means you will not receive any further information on SIF and may miss out on important information and ticket offers regarding the event.

BY AGREEING TO THE EVENTS TERMS AND CONDITIONS YOU ARE AGREEING TO US USING YOUR DATA IN THE MANNER STATED IN OUR PRIVACY INFORMATION POLICY.

All of your data is securely stored on either of the following cloud based sites:

Squarespace

Google Drive

This is all in line with the new General Data Protection Regulation (GDPR) and

Data Protection Act 1998.

Please note that we never sell or pass on your information to third parties.